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Privacy Policy

This Privacy Policy describes the policies of Foraker Design, LLC dba Foraker Labs (collectively “Company” or “we,” “us,” or “Foraker”) regarding the information we collect or receive about our customers. It is applicable to the foraker.com and uxrecorder.com Web sites and other interactive features, applications, services, or downloads that are operated by Foraker and which are available through the Web sites produced and maintained by us (“Web site”). We have established this security and privacy policy (“Privacy Policy”) to let you know the kinds of personal information we may gather, why we gather your information, what we use your personal information for, when we might disclose your personal information, and how you can manage your personal information.

Along with the personal information which we gather or which you provide to us, this Privacy Policy describes our policy regarding data which is uploaded to our systems as part of the usage of our features, applications or services (“Customer Data”).

When you provide personal information and/or Customer Data, you are consenting to the manner in which Foraker will collect, use, disclose and otherwise manage your personal information and Customer Data, as set out in this Privacy Policy.

If you do not agree to the terms of this Privacy Policy, please do not use the Web site, or software. We reserve the right to modify or amend the terms of our Privacy Policy from time to time without notice.

If you have any questions about this Privacy Policy or don’t see your concerns addressed here, you should contact us by email at privacy@foraker.com.

What information about me is collected and stored?

What information we collect and store depends almost entirely on how you choose to make use of our Web site and our services. In addition to information which you explicitly and knowingly provide, some information is collected incidentally such as:

Our Web site uses browser cookies in order to gather information on usage patterns. Our software may, with your permission, send us statistics about its use (see below). Our servers maintain industry-standard logs of their activity: web page visits, including IP address, Referer: header, and user-agent; e-mail sent and received; and the like.

What about location-based services?

To provide location-based services with Foraker products, Foraker may collect, use, and share precise location data, including the real-time geographic location of your device. This location data is collected anonymously in a form that does not personally identify you and is used by Foraker to provide and improve location-based products and services.

How do we use the information we collect?

We may use your information to provide you with important information about the product or service that you are using, including critical updates and notifications. In general, we do not use your information beyond the purpose for which you provided it to us. For example, if you ask us a question by email, or subscribe to a mailing list, we will not send you product announcements or other promotional communications in response (unless that is what you requested). We do not sell, barter, or rent your personal information.

We do use your information internally to understand how people use our Web site, services, and software and to make improvements.

In the event we wish to publicly post any of your personal information on a Web site (as, for instance, a letter), we will contact you with details and ask for your express permission to publish that information and will not publish without your express permission.

If you have subscribed to any Foraker newsletter you may unsubscribe at any time by following the instructions located within each newsletter and on our Web site, or by contacting us. We gather general non-specific statistics about Customer Data that will help us improve the service, such as user-agent information sent in HTTP headers or overall usage patterns.

We occasionally have third party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as marketing, analytics, credit card processing, shipping or stocking orders, fraud protection, etc. These entities have access to personal information only to the extent needed to perform their functions. They are contractually obligated to maintain the confidentiality and security of that personal information and are prohibited from using that information for any other purpose.

If you provide information to us for the purpose of making it public (for example, on a mailing list, blog, or forum that we operate), we cannot control what other parties may do with that information once it is public. Please be careful about what you disclose and do not post any information that you expect to keep private.

We may provide aggregate, anonymous statistical information derived from information we collect to other organizations or to the public. Any information we share in this manner will not identify you personally.

We may also use or disclose personal information or Customer Data if required to do so by law or in the good-faith belief that such action is necessary (a) to conform to applicable law or comply with legal process served on us or the Web site; (b) to protect and defend our rights or property, the Web site or our users, or (c) under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the Web site, or the public.

How long do we retain the information we collect?

Most information we collect may be stored indefinitely.

If you provide your credit card information, we do of course transmit the entire credit card number to the appropriate credit card company during order processing using commercially reasonable encryption methods. In addition, we will store the expiration date and last four digits of the credit card number in case you contact us with a billing question or we need to apply a refund or credit. We do not store the full credit card number or the card security code you enter in the payment form.

We maintain backups of Customer Data in order to recover from hardware failures or other problems.

What Steps Are Taken To Keep Personal Information and Customer Data Protected?

We are committed to protecting your personal information and Customer Data. We use a variety of technologies and procedures to help protect your personal information and Customer Data from unauthorized access, use, or disclosure.

Personal information we collect or receive and Customer Data you upload is stored in protected operating environments that are not available to the public and, when transmitted, is protected using strong cryptography.

We limit access to your personal information or Customer Data to only our employees and third parties who need access for purposes described in this Privacy Policy. They are contractually obligated to maintain the confidentiality and security of that personal information, are prohibited from using that information for any other purpose, and are subject to disciplinary action, including possible termination and civil and/or criminal prosecution, for failing to do so.

While we use reasonable security measures to safeguard your personal information and Customer Data once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. You should know that no company, including Foraker, can fully eliminate security risks associated with personal information or Customer Data. Accordingly, Foraker cannot ensure or warrant the security of any information you transmit to us on our Sites.

Is Information Collected From Children?

We do not collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use this Web site only with the involvement and consent of a parent or guardian and should not submit any personal information to us. Our Web site is not intentionally targeted to children under the age of 13.

Governing Law/Assignment

The Web site is published in the United States. U. S. law shall govern in any and all disputes, including privacy or defamation issues or otherwise.

Changes to This Policy

As our company and Web site continues to develop, we may add new services and features to our Web site or products. If these additions affect our Privacy Policy, this document will be updated appropriately. We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. We do, however, recommend that you read this Privacy Policy periodically in case you missed any changes to the Privacy Policy.

Opt-Out and Correction Procedures

If you have previously opted to subscribe a Foraker mailing list, you may always opt-out of receiving future e-mail messages and newsletters by ending your subscription. Unsubscribe instructions are located within each newsletter and on our Web site.

Who do I talk to if I have more questions?

Questions regarding this statement should be directed to privacy@foraker.com.

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